SMP bickle

A familiar face at SMP is customer service representative Kaylee Bickle who has 12 years of experience serving the Brookville area’s health care needs.

By Jess Weible

BROOKVILLE — SMP Pharmacy and Home Medical is a full service home medical equipment and health care provider with offices in DuBois, Clearfield, St. Marys, Kane, and, most recently, Brookville.

The new storefront is located in the same building that was previously Medi Home Health Care. Medi Home Health Care, which was owned by Medical Services of America, closed their Brookville location and sold it last September.

Lewis Murray, SMP’s Respiratory Therapist and Director of Home Medical Equipment, has been with the company since 2003. According to Murray, moving into Brookville was an exciting opportunity for SMP, a family company that started in St. Marys in 1899 and has been serving the area ever since. “A lot of people had reservations when they heard the news Medi was leaving the area,” Murray admitted. “When we saw the opportunity, we said we want to serve this community.”

SMP works with all doctors offices, nursing homes, hospitals, outpatient clinics and rehabilitation facilities. One benefit as compared to Medi is that SMP is able to work with nearly all major insurance companies. They also have four full time respiratory therapists on staff.

Murray noted that the company offers medical equipment for home health care such as patient lifts, stair lifts, porch lifts, vehicle lifts and ramps. They also provide stationary and portable oxygen systems, CPAP, BiLevel and nebulizers. For increased mobility, SMP has walkers, canes, wheelchairs, and powered mobility options. Most of equipment is available for rent and purchase.

Another benefit to SMP’s new storefront is the 12 years of experience that customer service representative Kaylee Bickle has in serving the Brookville area’s health care needs. Bickle previously worked for Medi and has spent her career building relationships with both doctors and patients. “I talk to the doctors,” Bickle explained. “I answer their questions so that it’s done right the first time.” She added that SMP has a lot to offer the community. “I think it’s going to be a good thing,” she said. “I look forward to continue keeping the relationships I have with the businesses in town.”

Murray added that part of SMP’s commitment to their customers and doctors who serve customers is to try to keep up with latest technology. They also do all the paperwork for patients and offer free delivery of most of our equipment. There is a 24 hour emergency service that they provide. “When our staff go home for the day, patients need not worry if equipment goes down,” Murray said. “We pride ourselves on that.”

Murray also indicated his appreciation for the historical aspect of the new office location in Brookville’s Historic Downtown.

He mentioned that McCabe’s drug store used to be in the same building and he has enjoyed learning more about the town.

“Going around with Kaylee recently, I saw the spirit of the community,” he said. “I love the historic downtown.”

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